What if a car doesn't come?
The trip page tells the rider what to do: take a licensed taxi and claim the fare. If the taxi company cancels the car, your transport board flags it straight away.
Which taxi companies does it work with?
Yellow is the supported provider today, so you keep your own contract and your rates. Ask us about your provider.
Who can sign in, and what do riders install?
Anyone with an email address in your company's domains, with a one-time link. Nothing is installed: riders book in the browser on their work PC, and the trip page opens in any phone browser. Leaving the company ends their access.
Where does our data live?
On Google Cloud in Belgium. Home addresses are encrypted, and every time an admin opens one it is written to an audit trail. The overview has the details.
Can we book rides for guests?
Yes. Admins book visitor rides from any address to any address, and the guest gets the same trip page.